Job Postings
NCMGMA Job Posting #3842

Position Title: Chief Operating Officer


Organization: Urban Skin Solutions

Location: Charlotte, NC

About the Position: 
In this leadership role, you will be responsible for leading a diverse team of 30 staff members while championing the growth and continued success of our medical aesthetics and weight loss businesses. We are looking for a dynamic, innovative, and motivated manager with proven success within a medical spa or plastic surgery environment. The successful candidate must have extensive experience producing high-quality, efficient clinical teams, strong financial management abilities, and a solid understanding of marketing and social media. This position requires the ability to work independently while maintaining strong communication and collaboration with the practice owner.

About the Practice: 
Urban Skin Solutions in Charlotte, North Carolina's first skin and laser center specializing in the treatment and care of diverse skin tones. For the past ten years, we have built a reputation for treating every color of skin and providing beautiful, natural-looking results for a broad range of ethnicities. Our mission is to provide our clients with the education and individualized treatments to keep them looking and feeling their very best. Our unparalleled line of clinical skin care products, Urban Skin Rx, is recognized and loved by celebrities, media, and beauty bloggers around the globe. We combine the results of sound clinical research with the latest technology in a warm friendly atmosphere that ensures our clients feel cared for and comfortable.

Education and Experience: 

  1. A minimum five years' practice management experience within a medical spa, aesthetics, or plastic surgery environment.
  2. Baccalaureate degree in business administration, healthcare administrator, or similar preferred.
  3. Strong leadership capabilities with demonstrated ability to build, lead, motivate, and maintain effective teams.
  4. Comprehensive knowledge of medical spa or practice operations including patient counseling, office efficiency, practice data processing systems, regulatory, and compliance.
  5. Strong financial background specific to physician offices including budgeting, financial reporting, POS systems, inventory management, and accounts payable.
  6. Demonstrable sales and marketing abilities including work knowledge of social media platforms.
  7. In-depth experience with customer experience management, telephone etiquette, and public relations.

Essential Skills and Abilities:

  1. Ability to develop an annual business plan for the practice and implement practice owner's goals and objectives.
  2. Decisive leadership with the capacity to build effective and efficient working team.
    Superior emotional intelligence with the ability to effectively adapt communication to work with a variety of personalities.
  3. Demonstrates impeccable organizational skills, an ability to successfully manage multiple projects simultaneously, a strong attention to detail, and a high work ethic.
  4. Exercises a high degree of initiative, judgment, discretion, and trustworthiness.
  5. Commitment to accuracy, timeliness, and outstanding customer service.
  6. Dedication to presenting a professional and positive image to both internal and external customers

Competitive Compensation and Benefits Package.

To submit your CONFIDENTIAL application, resume, and cover letter please visit our Career Center at:

North Carolina
Medical Group Management Association
1300 Baxter St., Ste. 360
Charlotte, NC 28204
800-753-6462 (toll free)