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NCMGMA Job Posting #4016


Position Title: Director of Patient Financial Services and Patient Access


Organization: Orthopaedics East & Sports Medicine Center


Location: Greenville, NC


Job Description: Orthopaedics East & Sports Medicine Center is looking for a dynamic and transformational leader to join us in the role of Director of Patient Financial Services and Patient Access. Critical to this role will be the ability to direct the overall operations of the business office to maximize revenue, cash flow, and accounts receivables, progress the practice to adapt to more value based reimbursement and bundled payment arrangements with payers, and direct activities to ensure timely access for patients needing Orthopaedic care. The Director will assist the Practice Administrator in determining best practice in all areas of business operations and patient access policy and process, and lead development of a patient centric culture that ensures positive patient experience in our operations.



  • Candidates must possess a minimum of a Bachelors degree in a Business, Accounting, Finance, or Health related field, with five or more years of job related experience, including at least three years of Management experience in a medical office or hospital setting.
  • The ideal candidate will also have prior experience in process improvement initiatives and outcomes.
  • Ability to manage and review the work performance of others, including coaching, providing and accepting feedback.
  • Familiarity with Medical Records administration.
  • Extensive knowledge of medical billing and coding processes, and HIPAA compliance.
  • Prior surgical experience is preferred.

Salary/Benefits: Competitive Salary and Benefit Package


Please respond to:

North Carolina Medical Group Management Association
1300 Baxter St., Ste. 360 | Charlotte, NC 28204 | 800-753-6462 |